When capturing video, the countdown 3-2-1 shows when you click the record button, and at 0 it crashes and Windows dialog appears indicating that SnagIt is no longer responding.Dragging the window to another screen repaints it so you can see what you're doing, and when dragging it back to the original monitor, everything stays visible. Intermittently after capture, ONLY the content portion of the SnagIt Editor window turns black.Sometimes it remains black and I have to Ctrl-Alt-Del and cancel to get it back. Sometimes it comes back after several seconds. Not just the SnagIt Editor window, but the whole monitor, even when the editor is not maximized. After capture, the screen (in a multi-monitor setup) that is showing the Snag-It Editor intermittently turns black.
Capture can take 10 seconds or more to initialize, and show the cross-hairs.I don't know what TechSmith has been doing to this product, but it's buggy as heck on the exact same platform that runs v13 perfectly. I've been using TechSmith's Snag-It daily since version 6 or 7, upgrading along the way, and I've been a fan-boy of this product to anyone trying to document or create training materials.įor those of you who haven't yet upgraded from v13 to 2018, DON'T!
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